Introduction
This privacy and cookie policy (“Policy”) is set out to show how Kudlian Software collects, uses and shares personal data. You are advised that you should read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of applicable data protection legislation, the data controller of your personal data is Kudlian Software Limited, Monkstone House, 90 Station Road, Studley, Warwickshire, B80 7RR.
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the European Data Protection Directive 95/46/EC until 25 May 2018, and from 25 May 2018 onwards, as defined in the General Data Protection Regulation 2016/679 (“GDPR”) and any successor legislation, including, to the extent that the GDPR is no longer applicable in the United Kingdom, any implementing legislation or legislation having legal effect in the United Kingdom. This includes any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to complete requests that you make via our website, or through email, such as requesting a free trial of software, obtaining resources and support requests.
Data We May Collect
We collect information about you in the following ways:
Information You Give Us. This includes:
• the personal data you provide when you register to receive a free trial of our Applications, or when you complete our online enquiry form, including your first name, last name, school, position, and email address;
• the personal data you provide when you report a problem with our Site or when we provide you with customer support;
• the personal data you provide when you correspond with us by phone, email or otherwise.
Automatically Collected Data
We currently do not collect any data automatically when you visit our website https://www.kudlian.net nor do we collect any data automatically on any of the website pages that you navigate to within our domain. If we do begin to collect such data through Cookies, or any other method, then we will amend this policy and notify all of our contacts via the email they have provided to us, of the changes in our policy and offer the option of opting out or amending their data.
Cookies
What are cookies?
We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognise your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognise your computer or mobile device when it visits other websites.
Cookies we use
Our Site uses the following types of cookies for the purposes set out below:
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Site.
Using Your Personal Data
We may use your personal data as follows:
• to operate, maintain, and improve our Site;
• to respond to your comments and questions and to provide customer service and accommodate requests for a free trial;
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
• as described in the “Sharing of your Personal Data” section below.
Sharing Your Personal Data
We may share your personal data as follows:
• Corporate Restructuring. We may share personal data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• Other Disclosures. We may share personal data as we believe necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.
Anonymous Data
When we use the term “anonymous data”, we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.
We may create anonymous data from the personal data we receive about you and other individuals whose personal data we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyse usage patterns in order to make improvements to our Site.
Third Party Sites
Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.
International Data Transfer
Your information, including personal data that we collect from you, is currently stored within the EU where the companies are required to comply with GDPR. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. If the data is at any time to be moved out of the EU, there you will be advised through the email you have supplied of these changes.
Security
We seek to use reasonable organisational, technical and administrative measures to protect personal data within our organisation. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that our Site is no longer secure, please immediately notify us of the problem by contacting us using the details in the Contact Information section below.
Retention
We will only retain your personal data for 5 years unless a longer retention period is required or permitted by law (for example for regulatory purposes).
Our Policy on Minors
Our Site is not directed to children although the content, applications and resources may be sought by them. We do not keep data of children under the age of 14. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details found on our website or following the information outlined in the Contact Information section below. We will delete such information from our files as soon as reasonably practicable.
Your Rights
You have the right to ask Kudlian Software Ltd not to process your personal data for marketing. You can exercise that right by checking certain boxes on the forms used to collect your data. You can also exercise the right at any time by contacting support@kudlian.net via email or in writing through our contact address.
The Act gives you the right to access personal data held about you. Any access request will be subject to a fee of to meet the costs in providing you with details of the personal data held about you. If you want to make such a request please contact us via email support@kudlian.net or in writing at the address supplied in the contact details below.
You can also contact us to update or correct any inaccuracies in your personal data.
Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us using the details in the Contact Information section below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
Complaints
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: hi@fireflylearning.com. We will reply to your complaint as soon as we can and in any event, within 45 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority, which for the UK, iss Office.
Policy Changes: We will post any modifications or changes to the Policy on www.fireflylearning.com. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The “Last Updated” legend above indicates when this Policy was last changed. If we make any material change(s) to the Policy, we will notify you via email prior to such changes(s) taking effect.
Contact Information
We welcome your comments or questions about this Policy. You may contact us in writing at hi@fireflylearning.com or The Aircraft Factory, 100 Cambridge Grove, London, W6 0LE, UK.