This statement was updated on 23rd May 2018 and is GDPR compliant.
By breaking the seal on a pack or licence envelope containing licence documents, or by purchasing from our online store or other online purchase, your are agreeing to Kudlian Softwares terms and conditions. If you do not agree with this you should return the pack or envelope undamaged and unopened to Kudlian Software Limited or your reseller.
In the case of electronic purchases, we supply demonstration versions of our software products for you to try and test before you commit to purchase, as once purchased we cannot issue a refund for a licence code purchased online.
The software licence only entitles you to install and or use the software on the number of machines stated on the licence. You are required by law to have a current licence for each computer that you install the software onto.
Please read the following carefully;
•The Master Licence, on which your licence code is printed, is your legal document of purchase and as such licences you to install the software to a single computer and to run the software.
•Additional licences allow you to legally install the software to additional computers and to run the software on those machines. The number of computers you are legally allowed to install to may be included on the Master Licence or on an additional licence.
•You must have a valid licence for each and any computer that you intend to, or have installed, the software to. It is you responsibility to keep this licence in a safe place as you might be required to produce it at some point or use it for future upgrade.
•Kudlian Software take no responsibility for lost or stolen licences.
Education & Institution Licences
Education & Institution Licences are available as Device Based Single Computer, Five Computer, 15 Computer and Multiple Device Licences (see below). Software may be installed to the corresponding number of computers on a single geographical site, Region or Country.
Software Licences are non transferrable.
IMPORTANT Licence changes in 2019
We will stop providing an unlimited installation Site License for our software on January 1st 2019.
Our Multi Device Licence product from 1st January 2019 will be 'number of device' limited, the details can be found below.
We will honour the licence conditions for Site Licences that we have previously supplied for our software products, including Site Licences purchased prior to January 2019. After this date we may continue to supply a Site licence until stock is cleared. but again will honour the licence conditions.
During 2019, and as from March 2019, we will be moving to a device based licence structure. For some licences this is simply a name change, but we are introducing a new Device Based Multiple Device Licence, also known as a Perpetual Licence to accommodate the changes in general IT infrastructure and license requirements. The details of this can be found below but if you require further information, then please contact firstname.lastname@example.org.
Site Licence Changes Terms of Installation effective 1st January2018
A Site Licence allows the user to install the software package onto computers at a particular geographical site with those computers being owned or leased by the licensee.
A site licence does not cover multiple sites or campuses. If you require the licence to cover multiple sites you are required to purchase additional licences.
Please contact Kudlian Software Limited. Site Licences sold prior to January 1st 2018, are not affected by these changes.
• A site licence for a Primary School (K-12) allows installation to 50 separate computers at the site. Extension licences are also available.
• A Site Licence for a Secondary or High School, allows installation to 70 separate computers. Extension licences are also available.
Further changes will come into force in January 2019.
A trial license gives you the right to execute and use our titles for a limited period (duration for different titles may vary), from the date of installation. You can use a trial license on any of the currently supported platforms: Mac OS X, and Windows (usually one machine per operating system). You are entitled to free email support and online updates during the trial period.
After your trial period, you must purchase a commercial license to continue legally using the software. Once purchased, a commercial license does not require an active Internet connection, and allows you to install and run the software in accordance with the licence that you purchase. An internet connection is required for updates however.
The advantage of our trial licensing system is that you have the chance to work with a fully functional application that allows you to open, process and save images without limitations for a limited period of time. You don't need to care about maximum file sizes or image dimensions, watermarks on saved images, or disabled features: what you try out is exactly the same product that you can purchase later.
Device Based Single Device Licence
License for a defined number of software installations. The software may be uninstalled on one computer and installed on any other computer owned by the purchaser. You may not have the software installed on any more than one computer at a time.
Device Based 5 and 15 Device Licences
License for a defined number of software installations. The software may be uninstalled on the indicated number of computers within the same enterprise. You may not have the software installed on any more than the number of computers indicated on the licence at a time.
Device Based Multiple Device Licences also know as Perpetual Licence
License that allows indefinite use (from a time perspective) of the software. Maintenance is usually priced as a separate item. Our more specific perpetual license types are listed below:
• Perpetual, Counted, Served but Distributed: This license is initially stored on the license server and served but then distributed to each device. The number of installations must not exceed to license total, and may be automatically checked.
• Perpetual, Counted, Node-locked: This license is potentially locked and stored on a device (node-locked), has no expiration date (perpetual) and has some maximum amount which must be checked against an advised limit. This may be automatic.
• Perpetual, Counted, Served, Shared Concurrent Apps: This license is stored on a license server (served), and the count is shared across instances of the application on any number of devices as long as the quantity does not exceed the limit. Concurrency can be measured at different levels (e.g. applications, devices, user names).
• Perpetual, Uncounted, Node-locked: The license is locked and stored on a device (node-locked, has no expiration date (perpetual) and simply indicates access to a function (uncounted).
We strongly advise you to register your licence code with us through our online registration service.
If you have lost the licence card(s) you need to try to obtain the following information:
• Where was the software purchased and when?
• Did you register it online?
• Do you still have the software installed and registered on any machines?
• Do you have the original order or receipt as proof of purchase?
If you are able to provide proof of your purchase, then we can issue a new licence, a £35 administration fee will be charged.
If we have to issue a new Master Licence number, then we will have to invoice for a replacement Master Licence. The cost for this is 40% of the current licence cost. Please contact us directly to discuss this.
Where can I find my Licence number?
• If you still have the Licence card/or a printed manual the Licence number may be printed on it.
• Until you can produce a Master Licence, and additional licences where applicable, you are NOT legally entitled to install or run the software on any computers and the software MUST be removed form those computers.
In order to comply with your licence requirements, you must either find the original licence(s) or, failing that, obtain a Master Replacement Licence directly from us or remove the software from your computer(s).
Licences that are stolen/destroyed should be claimed for by the purchaser through your normal insurance claims procedure. Following that, new copies of the software can be purchased.
Master Licence Replacement Scheme
A Master Replacement Licence supersedes and invalidates any other licences held by the institution or person, for that product. It will contain details of the total number of licences held for that product.
Should you wish to purchase additional licences for a product at a later date, you can ONLY do so by returning the Master Replacement Licence for upgrade directly to us.
Cost to the school for a Master Replacement Licence costs 40% of the original licence cost. This price includes recorded delivery.
If the original licence(s) are later found, they are no longer valid and should be destroyed to avoid any confusion.
Home User Licences
Licences that are purchased through our online store are for installation to a single 'home' computer only. They are not eligible for upgrade to education licences nor can they be used to upgrade to multiple user or site licences. You should contact us directly for Education prices.
Family Licences allow for the installation of the software to a maximum of three 'home' computers at a single geographical site. They are not for use with education establishments, nor eligible for upgrade to education licences nor can they be used to upgrade to multiple user or site licences. You should contact us directly for Education prices.